About Us
As a merchant, you’re facing two problem areas: barriers to market entry and risks unknown to you. You are not alone in this. We have recognized your needs and provide the solutions.
Our History
The face of hellocustoms is Patrick Burwitz, who has been working in the field of customs clearance for many years.
At the early age of 17 Patrick already carried out his first customs clearances in Lübeck – Travemünde, more than 20 years ago.
After completing his training in Lübeck – Travemünde he moved to Hamburg. Due to his professional experience and his personal passion for customs clearance, Patrick has acquired comprehensive know-how over the years, which he now passes on to his customers together with his team.
The main focus is on supporting online retailers with customs clearance, so that this complex subject area does not create any limitations for a successful expansion.
Vision
Mission
We are your experts surrounding the customs clearance of your product. While you can fully concentrate on your business, we take care of the customs clearance. For us, instead of obstacles, there are only challenges, which we gladly accept and master in the interest of our customers. Our main concern is to find a solution for our customers even in complex cases.
Summary
You can focus on your core competence
Your product
Do you have a product that the European Union market cannot do without? Then import should not be an obstacle either.
Avoid fines
Withus, you are moving according to the laws. This avoids fines and warnings.
Save nerves
We take care of the communication with the authorities and take care of the legal clearance for you.
Be one step ahead
Stay one step ahead of your competitors – by benefiting from our experience.
Save money
Save money and avoid unpleasant surprises: click here to go to the tax calculator.
We are here for you
You can reach us from Monday to Friday from 09:00 to 21:00. By appointment also outside operating hours.